Townley Pool Supply, Inc.
12911 Cantrell Road Suite 1
Little Rock, AR 72223
501-666-0776
info@townleypoolandspa.com

  Pool Care
 

Troubleshooting 

 

Below are common problems you’ll find in pools and recommended solutions. 
Please note: In all cases, taking a water sample to your BioGuard® dealer for analysis is the best solution.
Check out the BioGuard® videos
Algae  Definition / Cause Solution
A common "green" algae that can be free floating or wall-clinging. Ranges in severity from patches on walls and bottoms to entire pools. Can clog filters and create surface damage if left unchecked. Banish®: Kills all types of swimming pool algae
Black Algae  Definition / Cause Solution
Forms in cracks and crevices on pool surfaces, especially plaster finishes. Known for protective coatings that make it impervious to normal chlorine levels. Banish®: Kills all types of swimming pool algae

 

Chlorine Residual  Description / Cause Solution
  The most common cause of increased chlorine demand is a high level of contaminants. Burn Out Extreme® or Burn Out 35: Corrects chlorine levels

Take a water sample to us nd let us perform a test to help

 

Cloudy Water  Definition / Cause Solution
Hazy, murky appearance. Caused by poor filtration, inadequate circulation, water balance, low sanitizer levels and/or lack of routine oxidation. Lo 'N Slo®: Corrects high pH

Strip Kwik® or NEW improved Kleen It®: Cleans dirty filter media

Burn Out Extreme® or Burn Out 35: Boosts sanitizer levels

 

Foam  Definition / Cause Solution
  Foam is caused by elevated levels of algicide or a foaming algicide in pools with jetted returns, attached spas or water features Anti-Foam: Eliminates foam quickly

To prevent foam from occurring due to high algicide levels, skip your next scheduled addition of Back Up® or switch to non-foaming Algae All 60®

 

Mustard (yellow) Algae  Definition / Cause Solution
A chlorine-resistant form of green algae. Often resembles dirt or sand on bottom or sides of pool. It can be brushed away very easily, but returns quickly. Although it can create a large chlorine demand, it has been known to survive in high levels of chlorine. Banish®: Kills all types of swimming pool algae
Scale  Definition / Cause Solution
Scale formation is caused by high calcium hardness. Scale Inhibitor: Eliminates scale discoloration. Helps prevent scale from forming on pool surfaces and damaging the equipment
Staining  Definition / Cause Solution
Discoloration of pool equipment and surfaces caused by contamination, sunlight and metals in pool water. Stain Remover: Removes most stains from pool surfaces and returns all metals to pool water

Pool Magnet® Plus:Ties up metals in pool water

Sparkle-Up®: Aids physical removal of metals through filter